Apple has announced a battery service program for certain 2016 and 2017 MacBook Pro models.
According to an Apple Support document, a small number of 2016 and 2017 MacBook Pro computers have experienced an issue where the battery will not charge past 1%. In addition, the battery health status indicates “Service Recommended”.
You can check your battery health by going into System Preferences, click on Battery, and then click Battery on the left sidebar. At the bottom of the window, click on Battery Health.
If your Battery Condition shows Normal, you are not impacted by this issue and Apple has already released a software updates to prevent it from happening. If you have not already done so, update your MacBook Pro to macOS Big Sur 11.2.1 or later or install the macOS Catalina 10.15.7 supplemental update.
If the Battery Condition states, Service Recommended, contact Apple to schedule a free battery replacement.
Here is a list of the MacBook Pro models potentially affected by this issue.
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
You can check your model by clicking on the Apple symbol on the left side of the Menu bar and then clicking on About This Mac.
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