Jabra Engage 75 Wireless Headset

We have looked at several devices to manage calls in the workplace or in a home office including the Jabra Speak 710 (read our review here), the Jabra Evolve 75 (read our review here) and the Jabra 75e earbuds (read our review here). We also told you about the launch of the Jabra Engage 75 headset back in April 2018 (read the article here).  We’ve now had a chance to test the Jabra Engage 75 headset and think these may be the best wireless headset yet.

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Apple Tech Talk Scorecard

Available in three styles to suit individual tastes.Expensive
Crystal clear sound
Can connect multiple headsets to a single base unit

Jabra Engage 75 Wireless Headset – Unboxing

In the box is the Jarbra 75 Wireless Headset and base unit, Power cord with integrated AC adapter, Standard RJ-9 telephone cord, a Micro USB cable and a multi-language Quick Start Guide.  Jabra also offers the Jabra Direct software which is a free download from the Jabra web site.

The headset measures 5.5” x 1.2” x 6.6” (141mm x 32mm x 169 mm) (W x D x H) and weighs 2.9 oz (82g). The base unit measures 3.6” x 3.5” x 4.2” (93mm x 90mm x 106 mm) (W x D x H).  The base takes up minimal room on a desk and you should have no problem finding a space for it.

Jabra Engage 75 Stereo_docked

The Jabra Engage 75 is available in three models, a Stereo headset (covers both ears), Mono headset (covers one ear) or Convertible with a choice of ear hook, neckband or headband.  Our test unit was the Stereo model.

On the rear of the base are multiple jacks to connect a desk phone with or without a separate jack for a remote headset, an AUX Port for optional Jabra devices, 2 Micro USB ports for computer connections and a Power In for the included AC adapter.

The base will also support two Bluetooth connections giving you the ability to connect up to five (5) devices at a time including your primary phone number, a computer softphone and your mobile phone so you can accept calls from any of them while using the Jabra Engage 75 headset.

The headset also has an integrated “busy light”.  A red LED located on the right ear piece and a second LED on the tip of the microphone lets those around you know you are on an active call.  The microphone tip also has a mute button integrated on the bottom. The right earcup also has integrated controls to answer/end calls and adjust the volume up or down as needed.

Jabra Engage 75 Wireless Headset – Set-up

Set-up of the Jabra Engage 75 was straight-forward.  After connecting power to the base we allowed the unit to charge.  Charging time is listed as 40% after 30 minutes and 100% after 90 minutes.  Our test unit was not completely discharged when we connected it and we were at a full charge in under an hour.  Once fully charged, the Jabra Engage 75 is rated for up to 13 hours  of talk time.

The base unit has a built-in menu system that helps you complete the initial set-up of the system including setting the internal clock, pairing the headset to the base and connecting the various telephone devices.  Here is one of the many support videos Jabra provides to help with the initial set-up of the system.

For our testing, we connected the Jabra Engage 75 to our iPhone XS and our MacBook Pro.  The menu built into the base made it easy to pair our devices.  To give you an idea of how to connect the Jabra Engage 75 to a desk phone, here is one of the many support videos provided by Jabra.

Jabra Engage 75 Wireless Headset – Test Results

With the unit set-up and connected we made and received several calls and found the sound quality to be exceptional.

The speaker frequency is rated at 40Hz to 16kHz for both voice and music and we had no issues with clarity.  There was a perfect balance of high and low frequency that made hearing the far end of the conversation effortless.  The microphone is rated at 100Hz to 10kHz and calls on the far end of the call also said we sounded crisp and clear.

The soft earcups were very comfortable. One of our testers wears the newer style open hearing aids that sit behind the ear and found he could wear the headset for extended period of time without the usual discomfort from many headphone and earbud styles.

The Jabra Engage 75 is rated for a distance of 490 ft (150m), which should be more than enough to allow you to move around the office, retrieve papers from a printer or file cabinet or check with a co-worker to resolve a call.  We didn’t move anywhere near that far from the base unit but our movements maintained a solid connection with no drop-outs to the conversation and no disconnected calls.

When not connected to a call, the Jabra Engage 75 functioned as a wireless headset for music stored on wither our iPhone XS or the iTunes library on our MacBook Pro.  While this unit is intended for voice conversations first and foremost, we found music reproduction  excellent and would have no issues using it during the workday to listen to music, podcasts or other audio stored on our devices.

A feature we weren’t able to test is the ability to link up to three (3) headsets to a single base unit for the purposes of training, call monitoring or a conference call.  This is a great feature for a busy office environment and additional details are available on the Jabra web site.

Jabra Direct Software

Jabra Direct is a free add-on that allows you to further optimize and personalize your Jabra Engage 75 and has two main functions.

First, it provides an overview of all active USB headsets and which softphones they are connected to.

Second, it allows you to personalize your headset by adjusting settings, update firmware and softphone call control.  Jabra Direct is available at the Jabra web site and works on macOS 10.11 and higher, including macOS 10.14 Mojave.

The Jabra Engage 75 is compatible with most modern phone systems including Aaya, Broadsoft, Cisco and is certified for Microsoft Skype for Business.

The Bottom Line

Devices like the Jabra Engage 75 are designed for use in open office environments or any situation where call privacy is important.  That said, we can just as easily see the Jabra Engage 75 being used by an individual in a home office or any situation where you want superior call quality and the flexibility that a speaker phone provides but the privacy of a one-on-one conversation.

The comfortable fit and excellent sound quality makes the Jabra Engage 75 an easy choice for anyone that spends time on the phone. The Jabra Engage 75 comes with a 1-year warranty.  The stereo model has an MSRP of $440 but is available for a significant discount from Amazon.

The Mono and convertible models are available at similar savings.

We would like to thank our friends at Jabra for providing the Jabra Engage 75 for our testing and review.

Do you work in a new style open office or perhaps in a home office but need flexibility when on the phone?  What is you favorite method of using the phone?  Why not join the conversation and leave a comment below?

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  • Zachary says:

    Did you connect the headset with your macbook via the USB or Bluetooth? Thanks.

  • puneet says:

    I tried to stream Music from Phone XS max while its connected via Bluetooth to Jabra engage 75, i failed to hear anything in the stereo model. anything am missing ?

    • Dear Puneet:

      As we stated in our review, we were able to stream music from our iPhone XS without issue.

      You didn’t say if you are able to use the Engage 75 for phone calls. We suggest opening the Bluetooth settings on you iPhone, select the “i” next to the Engage 75 and select Forget this Device. Then, re-pair the Jabra unit to see if that works.

      • andre says:

        i had the same problem… even after re-pairing the device…

        any other idea?

        • Mhoyek says:

          Same problem. No audio streaming from mobile devices connected via Bluetooth to Jabra Engage 75 Base, but phone functionality from mobile devices works just fine with base and headset.

          • Leslie says:

            Same issue, works well with phone calls but will not stream music via Bluetooth. This is happening to several of us in the office, its not an isolated issue.

          • Bill Wohler says:

            Yeah, me too. There is no problem with phone calls, but today I couldn’t stream music (tried a couple of apps). The funny thing is, this worked last week. I rebooted my phone and the headset base, forgot the pairing on both the phone and the headset, and still no joy.

            Anything else to try?

          • Bill Wohler says:

            P.S. And this was on a Pixel 2 running Android, by the way, so it seems the problem is in the headset.

  • Puneet says:

    I was able to make calls through Engage 75 connecting my iPhone XS without a issue, just streaming music is a problem.

    Did try your suggestion on forgetting & repairing.
    Let me know if you have any other ideas,

  • lila says:

    I had the same problem. I tried in an iPhone 7 plus and an IPhone 11

  • Since the Engage 75 works with phone calls, it is clearly connected as a Bluetooth device on your phone. You don’t say which OS version you are using but we do know that Apple made some significant changes to the way audio is handled in iOS 13.

    One thing to try is to open the Control Center. On the iPhone XS or iPhone 11, swipe down from the upper right hand corner. You should see a section labeled Music on the top right side. At the top of the Music panel is an icon that looks like an up arrow with circles around it. Tap on that icon to reveal you streaming device options. Make sure the Jabra Engage 75 is selected. Once it is, you should be able to stream music from your iPhone.

    Let us know if that worked for you.

    Apple Tech Talker.

    • Puneet says:

      Am using 13.1.2 (OS Version),
      I clicked the “arrow with circles around it”, it doesnt show me Jabra as an option, only shows iphone, Alternatively while i tried with JBL extreme when i stream through Bluetooth, works like a Charm.

  • Mark Saunders says:

    I have exactly the same issue but a colleague with the same device can stream without issue. When I go to Control Centre my Engage 75 is not available to select but it works fine for mobile calls. I have just updated my iPhone 8 to iOS 13.1.2

  • Debbie McGraw says:

    How did you connect it to your Mac? I have been trying to connect my Engage 75 to my iMac and no matter what I do, it is not working.

    Any help would be greatly appreciated!

    • Frank Perkins says:

      I installed the Jabra Direct software, but it doesn’t recognize it and simply says “Connect your device to get started”. However, the Mac OS seems to recognize it and it works fine with all my applications. I reached out to support because I assume I need the Jabra Direct software to recognize it in order to update the firmware and configure the settings.

  • Leslie says:

    Same issue, works well with phone calls but will not stream music via Bluetooth. This is happening to several of us in the office, its not an isolated issue.

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